VISION’S FIVE YEAR GUARANTEE
Guide FlyFishing Limited operates the warranty and repairs in the UK, Northern Ireland and Republic of Ireland on behalf of Vision.
Vision Guarantee Coverage
In the case of breakage, for whatever reason, your Vision rod will be repaired or replaced with the nearest current model during the first five years after purchase. This applies only to the original owner and it is given in addition to your statutory rights. A repair handling fee is applicable for all claims under the guarantee. Prices are shown below.
For Manufacturing Defects
If you think your product may be at fault, please contact our customer service team below. All manufacturing defects are covered for a repair or replacement at no cost. The product may need to be returned for assessment to determine the fault prior to eligibility.
*To enable Guide Fly Fishing to deal with your repair under the terms of these guarantees, items must have been purchase from a UK Authorised dealer and you must provide a fully completed warranty card or proof of purchase.
How to Make a Claim
Please click here to complete your Service Request Form.
To enable our team to successfully assess your claim, please ensure all fields and requirements are provided with your Service Request Form.
Once the form has been submitted, a member of our team will contact you with the next steps.
If you purchased any Vision product outside the UK, if you are not the original owner or you have neither a completed warranty card nor proof of purchase, Guide Fly Fishing may still be able to help. Please email us at [email protected]