Warranty & Service

Guide FlyFishing Limited operate warranty and repairs on behalf of Redington for the UK, Republic of Ireland and Scandinavia only. For all other countries, please contact Redington directly.

Every new Redington rod purchased through an authorized retailer, except Crosswater and Minnow, is covered by our original owner warranty against defects in materials and workmanship. Redington reserves the right to determine whether to replace any product covered by this warranty and the right to replace any discontinued models with newer ones when necessary. Colors and components may vary between original and replacement parts.

Redington Rod Warranty

Every Redington rod is built to meet the highest quality standards. All new Redington Fly Rods purchased from an authorised Redington dealer, excluding the Crosswater series are covered by our lifetime original owner guarantee*. The current charges for Redington warranty start from £35. Please contact us for further information. International customers will be asked to pay the actual shipping and insurance charges. Guide Flyfishing reserves the right to determine whether to repair or replace any Redington product covered by this warranty.

Redington warranty does not allow for credit or any trading up arrangement. This does not affect your statutory rights.

Redington Reel Warranty

Every new Redington reel purchased through an authorized retailer is covered by a warranty against defects in materials or workmanship. The Crosswater and Path reels are covered for one year. All other reels are covered by a lifetime, original owner warranty. Items returned for warranty must include a dated proof of purchase.

This warranty is limited to repair or replacement of the reel only, and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the product. This warranty does not cover misuse, neglect, normal wear, fire, theft, loss, or intentional damage.

How much does it cost?

The current charges for Redington warranty start from £35. Please contact us for further information.

Guide FlyFishing Limited reserves the right to alter the warranty charges without notice. Charges include insured delivery and VAT.

How long will my repair take?

Many factors contribute to repair timeframes for individual rods, including brand, model, and location of breakage, as well as seasonal demands on our repairs team.

Additionally, our repair team may experience seasonal demands that may affect repair timeframes. Following the summer and again heading into the spring, our repair team experiences high incoming repair volume. These high volumes can delay the process as rods may wait a bit longer to reach our assessment queue that begins their repair journey in earnest.

How do I make a claim?

You must first complete a service request form following the link below. We will then contact you with an Authorised returns number and further information regarding your claim using the contact information provided within the form.